Lazada Singapore Reviews

Lazada.sg has a Return Policy that allows customers to return their purchases. For LazMall & CHOICE items, there is a 30-day returns policy effective for orders created from 1 Feb 2024 onwards. For Non-LazMall items, there is a 7-day returns policy from the date of delivery. Once these periods are exceeded, returns will not be accepted.

Valid return reasons include receiving the wrong item, damaged/faulty item, missing accessories/freebie, item doesn't match description/pictures, counterfeit item, and change of mind. However, some product types are non-returnable and non-refundable, including mystery boxes, custom products, earrings, swimwear and intimate products, health and personal care items, precious gems, stones, metals, live animals, bulky items, items sold as samples, and food, beverage, and groceries.

As for the Shipping Policy, Lazada offers both local and international shipping options. There are also options for flexible delivery and leaving the parcel at the doorstep. The shipping fee is subject to change as of 2024 due to the GST rate change from 8% to 9%. There are also specific policies for drop shipping and ship-on-time to ensure high customer satisfaction. The new shipping fee rates will be effective from 1st May 2024.

Please note that this information is subject to change, and it is always best to check the latest updates on Lazada.sg's official website.

Lazada.sg is an online shopping platform in Singapore. It offers a wide range of products including electronics, home appliances, mobiles, tablets, and more. The prices of products vary depending on the item and the seller. For example, a 6 doors open light & music kids inertia toy car is priced at $7.90, down from $15.00, offering a 47% discount. A 50L Capacity Men Army Military Tactical Large Backpack is available for $9.90, reduced from $19.90, giving a 50% discount. A 6 Blades Mini Juicer Cup Extractor Smoothie USB Charging Fruit Squeezer Blender Food Mixer Ice Crusher Portable Electric Juicer is priced at $11.13, down from $49.90, offering a 78% discount.

In terms of shipping costs, Lazada.sg has a shipping fee rate card that varies based on the weight of the package and the shipping method chosen. For example, for a package weighing less than 10 KG, the buyer shipping fee is $5.04 and the seller shipping fee is $2.03. For a package weighing between 10.01 - 15 KG, the buyer shipping fee remains $5.04, but the seller shipping fee increases to $3.04. For packages weighing between 15.01 - 20 KG, the buyer shipping fee is still $5.04, but the seller shipping fee increases to $6.07. For packages weighing between 20.01 - 30 KG, the buyer shipping fee is $5.04, but the seller shipping fee increases to $9.10.

Please note that all shipping fee rate charges are inclusive of 9% GST. Also, sellers who arrange their own delivery can set a flat shipping fee for all DBS-enabled SKUs / multiple DBS items purchased from the same seller in one order, starting from $1.52.

It's important to note that the prices and costs mentioned are subject to change and may vary at the time of purchase. It's always a good idea to check the latest prices and costs on the Lazada.sg website before making a purchase.

Lazada.sg offers multiple payment methods for the convenience of its customers. The available payment methods include Singapore-issued Credit/Debit Card, Lazada Wallet, Instalment Payment Plan, PayLah!, and PayNow.

For Singapore-issued Credit/Debit Card, all Singapore-issued credit/debit cards are accepted on the Lazada Platform. When a new credit card is added, Lazada charges a nominal sum to check the validity of the card. This amount will be reversed once the transaction has been verified as successful. For cancelled orders paid via credit/debit card, the refund will be issued back to the payment mode within 3-5 business days.

The Lazada Wallet is a virtual payment account operated by Alipay Singapore Investment Holding Pte. Ltd. for Lazada Singapore Pte. Ltd. It is associated with the user's Lazada Account and is intended for effecting payment for the purchase of goods and/or services offered by the Lazada group of companies by registered users.

PayNow is another payment method offered by Lazada.sg. At the checkout page, one can select "PayNow Transfer" as the payment mode. A QR code will be generated which can be saved or screenshotted. The payment can be completed by opening the PayNow banking app. Once the payment is successful, "Paid by PayNow Transfer" will be visible on the Order Details Page. If orders paid via PayNow are cancelled, the refunds will be issued to the Lazada Wallet.

Please note that Lazada.sg does not offer cash on delivery as a mode of payment. Most of the payment modes are subjected to the bank's payment limit. For PayNow, there is a maximum payment limit of SG$5000 per transaction. For Lazada Wallet, if the Top-Up method is selected during checkout, it will be subjected to the credit card transaction limit.